Helpline will be available round-the-clock on Toll-free number ‘14566’
New Delhi, Dec. 12 (Delhi Crown): A new helpline with Toll Free Number 14566 will be launched by the Centre Government on Monday (Dec. 13) with an aim to ensure proper implementation of the Scheduled Castes and the Scheduled Tribes (Prevention of Atrocities) Act.
The Act was enacted in 1989 with a view to prevent atrocities on members of SCs and STs.
The Helpline Service will be available in Hindi, English and regional languages of the States/UTs ensuring registration of every complaint as an FIR, said an official press statement issued by the Ministry of Social Justice & Empowerment.
The “National Helpline against Atrocities (NHAA)” will be available across the country.
It can be accessed by making a voice call /VOIP (Voice over Internet Protocol) either from a mobile or land line number of any telecom operator across the country.
This service will be available in Hindi, English and regional language of the State/UTs. Its mobile application will also be available, added the statement.
The objective of the helpline is to build informed awareness about the provisions of the Law that are aimed at ending discrimination and provide protection to all.
The system will ensure that every complaint is registered as an FIR, relief is provided, all registered complaints are investigated and all chargesheets filed are prosecuted in the Courts for decision – all within the given timelines in the Act.